Frequently asked questions

Yes. Posting a request costs nothing and there is no subscription. Manufacturers pay a fee to receive a request; that is how the service is funded.

Only the manufacturers who take your request, and never more than 3. Your company name, email and phone are not published anywhere. Product, quantity, target market, certifications and your company type are shown to checked manufacturers so they can decide whether they can quote.

Before a factory can take requests, it submits its business license, details of its production site and its product certifications, and we check them. See Supplier checks.

Enough to compare prices and lead times, few enough that you are not flooded with emails from dozens of sellers.

It keeps fake requests out. Your request goes live only after you click the link we send you.

Yes. Every email we send you has a withdraw link. Once withdrawn, no further manufacturers receive it.

No. We connect you with manufacturers; prices, samples, payment terms, inspection and shipping are agreed directly between you and the factory. For a first order, consider a third-party inspection and a secure payment method.

Specific ones: the product, key specs, quantity, target market and the certifications you need. Attach a spec sheet or reference photos if you have them.